Xiaomi Smart Home Hub 2
- Shipping & Returns
Xiaomi Smart Home Hub 2 Manage smart devices to inspire your life
Three protocols supported
Xiaomi Smart Home Hub 2 connects and manages various smart devices, relaying instructions and schedules, to bring everyday smart scenes to you. It supports three mainstream communication protocols — Bluetooth, Bluetooth mesh and ZigBee, simplifying your smart life.
Mi Door and Window Sensor 2
Mi Temperature and Humidity Monitor 2
Mi Motion Sensor
Mi Wireless Switch
Mi Smart LED Desk Lamp 1S
Mi LED Smart Colour Bulb
*A router is required for Wi-Fi device connections
Newly upgraded more stable and capable
Dual-band Wi-Fi, no need to worry about interference
Support 2.4GHz and 5GHz dual-band Wi-Fi to connect more devices. 2.4GHz is better at passing through walls. 5GHz has a higher data rate. The hub greatly improves the speed of smart links and provides you with a better overall experience.
* 2.4GHz better at passing through walls
* 5GHz higher data rate
Wired network port for stable and efficient transmission
Support RJ45 cables. Enable more stable and efficient data transmission for both remote control and device linkage. Let your life stay inspired.
*Cables need to be purchased separately.
Rapid response with dual-core CPU and high-capacity memory
The newly upgraded dual-core CPU with double the memory* offers double the speed*, faster processing, reduced latency and a more stable system.
faster than the previous generation in terms of processing speed* 100 %
High-capacity memory 128MB
Dual-core CPU 1 GHz
*Double the memory is based on comparing the data of Mi Smart Home Hub
*Double the speed refers to the maximum theoretical speed. Actual speeds may vary depending on the surroundings.
*The maximum theoretical speed of processing. Actual speeds may vary depending on the surroundings.
More convenient and useful features
Even if a network error occurs, the pre-set automatic smart scenes will be maintained in your home.
Faster device response and lower power consumption
Xiaomi Smart Home Hub 2
It's easier to charge the hub with a universal port that stays securely in place.
*Local control may not be supported for some smart scenes based on network environments. Please refer to the Xiaomi Home app for specific automation methods.
Rounded edges, elegant and streamlined
Xiaomi Smart Home Hub 2 is small and compact. With the integrated design, rounded edges, porcelain-like sides and matte top, the simple, elegant hub will fit in anywhere in your home.
Premium quality and craftsmanship
The case is made of UV resistant, V-0 grade flame retardant, temperature resistant material to ensure that the hub is durable and fade resistant and the performance is reliable for extended periods of time. The internal structure is well organised, and every detail is carefully designed.
Installation and configuration in three steps
1. Turn on the hub. Wait until the hub finishes booting up, the orange light will start to flash indicating the hub is waiting to be connected to a network. For network cable connections, please use the cable to connect the hub to the LAN port of the router.
2. Open the Xiaomi Home app and log in. Click "+" in the top right corner of the home page to add Xiaomi Smart Home Hub 2.
Xiaomi Smart Home Hub 2Add a child device
3. Follow the instructions on the page to select the adding mode, and then follow the instructions to add the device.
95 × 95 × 26mm
Android 5.0 or iOS 12.0 and above
Wi-Fi IEEE 802.11 a/b/g/n 2.4GHz/5GHz, Zigbee 3.0 IEEE 802.15.4, Bluetooth 5.0
- If your order is equal to or above GBP 50, the cost to ship your products will be zero
- Shipping charges for your order below GBP 50 will be calculated and displayed at checkout
All orders are dispatched within 1 business day (for same day dispatch cut off time is before 12 noon, order received after cut off time will dispatch next day) once payment is processed, and it takes 3 to 5 days to be delivered to customers. Customers can expect to receive their ordered product within 3 to 5 business days after order is shipped. (Remote area may take longer)
Customer can also choose from below shipping method at check out page:
- Standard Delivery in 3-5 business days. (Business days are Monday-Friday, Saturday and Sunday not included in shipping days)
- Express Delivery in 1-2 business days. (Order received on Friday after 12 Noon local time will be ships on Monday)
- Premium Next Business Day Delivery. (Order before 12 Noon local time for next business day delivery.)
Brightex Retail will provide tracking number to all its customers within 1 to 2 working days once the order is placed and payment is received.
Unless Brightex Retail needs to do verification of the transaction then our Operation Manager will Email within 1 to 2 working days for verification.
Brightex Retail will use premium courier service and will dispatch orders in a timely manner.
All orders are usually delivered between 3 to 5 business days but any delay caused by holidays or pandemic or any other reason by courier service is beyond our control and Brightex Retail cannot be held liable.
NOTE: Any order placed in weekend will be processed on next working day
Brightex Retail Return Guidelines are applicable only to products purchased directly from brightexretail.com. If you purchase products through offline channels, please contact the final vendor who sells the products to you. All returns must meet the overall guidelines for the individual return policy to apply.
Right to cancel the product: You can cancel your order up to 14 days after the order is delivered. You don’t need to give a reason for canceling. You can write to us at firstname.lastname@example.org.
You can return a faulty item for an exchange or a refund within 30 days of purchase or delivery.
- We don’t cover:
- faults caused by accident damage, neglect, tampered, customized/altered, misuse, or normal wear and tear.
- any product with missing, damaged, altered, or unreadable IMEI or serial number label, manufacturer model, or part number label.
- any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
- If more than 30 days have passed and the item is still in the 2-year warranty period from purchase or delivery, write to us at email@example.com for warranty claim. Kindly note that you will need to share the proof of purchase when you request service against warranty.
- In case of any queries; you can reach us by email on: firstname.lastname@example.org , and we will certainly find a way to help.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If you have exercised the right to cancel the order even if it is below GBP 50, we will be refunding the shipping fee charged on making that refund too.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.